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Coronavirus Update: We care about your health and continue to service our customers safely. Read More

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813-948-6355

IERNA's Heating & Cooling - Coronavirus Update

Coronavirus Update

Dear IERNA’s Heating, Cooling & Plumbing customers,

As a people-first company, we understand what you and your families are going through and the impact Coronavirus Disease 2019 (COVID-19) is having on all of our communities. We want to let you know that IERNA’s is here to support you the best we can by ensuring our employees’ and our customers’ health and safety are top priorities.

In an effort to find the right balance between customer/employee safety and our mission to provide you with the services and products you need, we've made some changes to our daily operations.

Beginning Monday, March 16, the following steps are being implemented:

  • All of IERNA’s technicians are being required to practice proper social distancing when communicating with our customers. They won’t be offended if you ask them to take a step back
  • We’ve asked employees to not shake hands at this time
  • Employees will carry and utilize hand sanitizer regularly in addition to their already standard sanitary practice of regular hand washing
  • Technicians are also regularly sanitizing their iPads since our customers are required to sign digital documents
  • Employee start times are being staggered to make certain, group sizes of employees in one place are much less than the recommended 50 person max suggested by the CDC
  • We are regularly screening our employees in an overabundance of caution to make certain no one feels ill or has a fever

We at IERNA’s pride ourselves on adhering to the highest standards of cleanliness and professionalism. We’ve added these extra focuses to adopt the recommended best practices from the Centers for Disease Control (CDC).

These steps outlined above have been put into place so that our company can continue to serve our communities to the utmost of our ability. What we do wouldn't be possible without the the support of our employees and their dedication to serve our communities during this uncertain time. For that, I’d like to say THANK YOU to our work family for everything they do to support and serve our customers.

Thank you for trusting IERNA’s as your committed community partner…You can count on us!

 

If you have any questions, please contact our Customer Care team at 813-948-6355 or visit our Facebook page for regular updates on the situation.

Same - Day Service • 7 - Days a Week Emergency Hotline 813-948-6355
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IERNA's Heating & Cooling Offers HVAC Services to Hillsborough, Pasco, Polk and Northern Pinellas Counties Including:

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