“We were fortunate enough to have the owner, Ron, work up a quotation for my home here in Tampa, for a 4 ton heat pump with variable speed handler. The breadth of services described was thorough and thoughtful, giving consideration to all the elements of the installation (beyond just a Manual J calculation). In addition to the individual components for replacement, the quotation explicitly stated all costs, parts, labor, and it was clear that no additional fees were hidden in the quote. Best of all, the quote included assurances on service and warranty on installation for the next 2 years–these assurances differentiated this company from five other competitors from whom we solicited quotes.
We ultimately selected Ierna’s given the good ratings on Angie’s List, the competitiveness of their quote, the years of experience, and the quality of the products offered. It’s worth mentioning that the price of the contract was the only one of the five that enabled us to recoup our expenses based on energy savings, within a 10 year period (which seems to be the life expectancy of these components here in FL).
Our system was installed last week and was completed within a single day. The associates who installed the system were professional and patient, taking efforts to minimize any mess as a result of tear out/installation, and left the place looking better than it was. In fact, the attic, where the handler was situated, was previously a mess of ducts and returns prior to installation and they revised the returns considerably to the effect of making it appear cleaner and more efficient, even to my untrained eye.
Especially appreciated was the high level of expertise of the team–it seemed to me that they were quite senior and their familiarity with each other, as well as their combined experience resulted in highly efficient execution of tasks.
In conclusion, I’m happy to report positive experiences all around and wouldn’t hesitate to recommend Ierna’s to family and friends.”