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IERNA's Heating & Cooling - Reviews

Reviews

Every one us here at IERNA’s Heating & Cooling is committed to doing Whatever it Takes to provide every customer with the greatest customer experience possible. Below you’ll be able to review the most recent of the 100’s of testimonials our customers have sent us directly or posted on independent websites.

SHARE YOUR EXPERIENCE NOW – Please take a moment to share your experience with IERNA’s. We have saved you the time from having to search for these review sites. Each link below will take you directly to the area where you can post a quick message. Our #1 generator of new business is Word–Of–Mouth referrals. Your feedback is critical to the success of our company.

If you were not satisfied with any part of your experience, please give us an opportunity to make it right. Call us now 813–948–6355 and voice your concerns with a Customer Care Representative. We will do everything possible to make things right and change your experience with IERNA’s to one you’ll want to brag about. 

BBB (Better Business Bureau)  – http://www.bbb.org/west–florida/business–reviews/air–conditioning–companies/iernas–heating–and–cooling–in–lutz–fl–90010993

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Yelphttp://www.yelp.com/biz/iernas–heating–and–cooling–lutz

Same - Day Service • 7 - Days a Week A/C Emergency Hotline 813-948-6355

I would like to commend all three techs that came to my home for service. They all had great attitudes. It seems that all three of these gentleman truly care.

- Mike S. in Durant

Clay Coffman was the absolute best repairman I have ever experienced; as the owner you should be very proud of Clay & the way he represents your company.

- Don J. in Safety Harbor

I had used another a/c company for the past several years and they had not been able to diagnose or repair my a/c issue. I called Ierna's and they were able to diagnose and repair my issue quickly and efficiently. Their level of service and expertise speaks volumes. I am extremely satisfied and now Ierna's is my a/c company!

- Michelle F. in Lutz

Just a few words to say that Ierna's Heating and Cooling company gave us everything we needed in service for our home hvac system last week. Their topnotch website with complete info and even a "schedule your own appointment" calendar is a nice surprise when a rep does call within the hour. Their tech, Luis Santiago, came to the house at the time he said he would, was very helpful with info and answers, and gave us options, not a hard-sell. Justin M. and Derek B. came the same morning with complete supplies and equipment to do the job. They conducted themselves quietly and respectfully in our home , and outside (even asked where they could park their vehicle)during the eight+ hours it took to completely remove the old system and install the new. When they pulled out of our driveway, the house and yard were completely clean, and we have enjoyed the system everyday since. My husband and I heartily recommend Ierna's services.

- Linda P. in Land O Lakes

Ierna's Heating & Air Conditioning recently replaced our A/C unit and ductwork. We are very pleased with the quality of work done. Our salesman was very knowledgeable and professional. The installation techs were outstanding and thoroughly explained our thermostat operation in detail. Great company, excellent work, and we highly recommend them!

- Gary & Sharon H. in Port Richey

These guys were great. We had our entire system replaced and what a difference. The house is cold and the bills are lower. The techs explained everything there was to know about the system. It took them the entire day and what a great job they did. They cleaned up their mess, hauled away the old stuff and made sure the unit was running correctly before they left. They even checked back a few days later. I highly recommend Ierna's for you ac needs. Ask for Rob!

- Dennis C. in Riverview

We have had our unit replaced, not only did they do it quickly they took the time to explain how to work the new thermostat and answer all of my questions. They were professional and friendly. I will continue to use them for all my heat/air needs!

- Joann M. in Holiday

Ierna’s offers fast, friendly, and efficient HVAC service at the best possible price. My AC compressor sprung a leak a couple months ago and Ierna’s had a difficult part to find in stock and completed the repair in a matter of a few hours. I’m very pleased with the quality of service!

- Gary Y. in Odessa

I just experienced the wonderful service of the Ierna Heating and Air. Had two units put in where they were efficient and cleaned up as they installed. I love that this company supports the local charities too. That makes for a super combination. We will refer to all friends and family. I think supporting the local businesses in the area is a must for the future of the companies in this country. I recommend this company for 5 stars!!! Way to go!!

- Nancy P. in Wimauma

Finally honest service without the extra sales con.

- Tim P. in Brooksville

Our outdoor unit had stopped running, so we called Ierna's to have it looked at. A technician came out right away! He assessed the issue and resolved it within minutes. He had the replacement part on his truck, and he installed it and tested the system. We were back up and running within minutes of his arrival. He was very polite, courteous and professional. He even went out of his way to ensure that all of our questions were answered. He made recommendations on upgrades that we are very excited about. He informed us about the new tax credit too. Professional service with a smile! I highly recommend Ierna's Air to anyone who needs a repair or upgrade. Thanks again Ierna's and we'll call you soon about our system upgrade.

- James and Christine in Tampa

Ierna's came to the rescue when our AC stopped working. They scheduled the appointment right away, the young lady was so helpful. The technician was amazing he assessed the problem in a minimal amount of time and fixed it immediately. He was so knowledgable and gave us a few extra tips. Looked over the rest of the system to make sure everything was working properly. And even better the price was right! Thanks Ierna's for making our experience so wonderful.

- Christine D. in New Tampa

Ierna's Heating and Cooling is an excellent company staffed by excellent employees that offer prompt and courteous service. I have used this company with confidence and referred them to my family and friends. My brother is in the wholesale air condition business in the greater Tampa Bay Area and has stated many times that Ierna's is an outstanding and professional company.Stay with the best...and ignore the rest!

- Anne C. in Ruskin

I had the company replace my 2 air conditioning systems in my home. I have never been so cool! Also, When one of the units started making a noise, the Company cheerfully came back and replaced a major part. No Fuss, No Muss (They wore little booties when inside my house) Also, They had the best price! I would highly recommend them.

- Ken R. in St Petersburg

We received excellent service on a weekend A/C repair. The price was fair, the technician was honest and upfront, and we feel as if we were treated very fairly. Thanks for the excellent service!

- Carol F. in Wesley Chapel

Last week, our a/c went out in the middle of the night and the worst part was that we were hosting guest from out of town as well. Being extremely frustrated with the situation, I emailed Rob with IERNA's @ 3am and asked him to call me at his earliest convenience. By 6am I had a call from Rob and he was able to get an appointment set up first thing that morning. By the time my guests had even finished their breakfast, IERNA's was in and out and we had beautiful a/c again. The best part was the consistent follow up as well. I was called a couple of times prior to and after the appointment to check on things. Even Rob called several times to make sure everything was taken care of. IERNA's has landed a client for life and I will recommend them to everyone I know.

- Michael D. in Harbour Island

I was very impressed with the professionalism of your service technician Luis Santiago. I signed up for a 3 year service contract today and look forward to using your services in the future. I also appreciate you company's sponsorship of Shuffleboard tournaments in the Zephyrhills area. Thank you.

- Chuck M. in Zephyrhills

All went well. The technician arrived early and was at the house for about an hour servicing the AC unit. Everything was found to be in working order and no additional repairs were suggested. Considering the age of the unit, this is what I expected.

- Patrick M. in Brandon

My 12-year-old A/C system bit the dust and had to be replaced. I called around and found Ierna's to offer the most bang for the buck. I called Ierna's for a cost estimate and they were at my house within a few hours with a proposal. After agreeing and signing their proposal, installation started the next morning. Two twenty-something techs arrived promptly at 8:00 AM to replace my system. It took them 11 hours for the complete install and cleanup. The quality of the install and workmanship was excellent. I give them an A- for overall service.

- Michael B. in Spring Hill

Ron came by and gave a great quote, explaining every detail of the work and equipment being installed. He followed up and insured there were no questions. They arrived on time and completed the install as promised. They cleaned up and departed - great new unit up and running.

- Howard L. in Plant City

We made contact with this company, they took a look and provided several options. We decided to fix the problem and had them install a new unit. They provided a good price, came out when they were supposed to and completed the work on time. Very solid company.

- Dennis H. in Tampa

This is a very professional company from the inside sales and customer support people to the techs and installers. Techs seem to be very knowledgeable. Installers went out of their way to be helpful and even helped me move some stored items blocking access to the inside air handler. I highly recommend this company for both repairs and for installation of new equipment.

- Dennis L. in Tarpon Springs

I have a contract with them. I have been using them from last year. They installed the system and then put it under a warranty. Then they did some air conditioning type dent work. They were very professional in their work. The price was good. They got the job done when they said they would get it done.

- John R. in Northdale

Ierna's was great...the service tech came out within an hour (on Saturday!) He finished quickly and let me know every step of the way what it was going to cost and what he was doing. Definitely would call them again!!

- Karen M. in Hudson

We have been using their services for about five years. They offer a warranty for $700 for three years. They call to see if they can come out to check on the units. Their prices are reasonable, they are honest and come on time.

- Linda R. in Lakeland

They have provided good service, and I like using local people. They were very neat and cleaned up after the job. They all had good manners and were very professional. I feel that I made a good choice.

- Gwen B. in Dunedin

Our a/c stopped working. I called Ierna's and they came out with-in 1 hour( this was quick). My compressor went on my ac. They called the Rheem dealer (they are authorized for Bryant) found out my compressor was under warranty and installed it early the very next day. Brad was knowledgeable, professional and very neat. Couldn't ask for a better.

- Rick R. in Gibsonton

Our air conditioner broke in the middle of summer and my AC specialist wouldn't come out. I called Ierna's and he came out and fixed it right away. Next year I'll be replacing my air conditioner and I'm definitely going to use him. He has excellent reviews and a very nice reputation. He donates his time to children's home societies and helps a lot with the communities. He's a very professional man, and very respectable. The $345 charge was our year's contract charge.

- Vivian H. in Sun City

Prompt service. Required some troubleshooting due to humming noise and vibration. Got resolved. I am happy. Ierna's is a very customer oriented company. Will do anything to please you.

- Chris T. in Temple Terrace

Excellent technician! Very punctual, knowledgeable and professional. He took the time to explain the problem as well as check the system. He offered me some tips so that this doesn't happen again. If my system needs to be serviced, please know that it will be Ierna's service vehicle you will see in front of my home in the future!

- Barbara U.

They contact you annually to check about doing a service call. When it was still under warranty, they reminded me of my free services. They are prompt and efficient. If you call with a problem, they come out within 24 hours. They also do follow up communication to make sure that everything went well. My original A/C unit was beyond usable years, and my home warranty company just wanted to have it repaired. Finally, Ierna's convinced the company that the A/C needed to be replaced and got it for me at a great rate! They really advocated for me to make sure I got a new machine.

- Susan B.

Ierna's employee Tod came out to do a check/inspection and cleaning.
Member Comments:
Ierna's had run a special coupon a couple of months previously and honored that price even though we had ended up rescheduling the appointment more than once over a couple of months timeframe. We specifically asked for Tod because he had been here before. There is almost nothing to report since everything was so great, which is exactly like the last time they were here. Prompt, helpful and understanding when we had to reschedule a few times, professional.

- Michelle P.

Many Thanks to You and Your Ierna's Team. Everyone has maintained an extremely high level of professionalism. I would also like to extend my gratitude and respect for a job well done. Your installer's deserve special accommodations for an exemplary effort. I will definitely recommend Ierna's to All. Great Job!!!

- David D.

"Thank you for your honesty and timely installation, a rare find in Florida for us older customers. Please call me with Progress Energy Rebate info."

- Ellen K.

I had a little air conditioner emergency this past weekend and Ierna’s came to my rescue!
The technician was very professional, prompt and gave me great service so I just wanted to pass that along to you!

- Laura B.

They left the house cleaner than it was before they got there. They wiped down all of the floors and picked up after themselves and did an overall fantastic job! I will be telling all of my friends to use Ierna's!

- Patricia H in Wesley Chapel

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IERNA's Heating & Cooling Offers HVAC Services to Hillsborough, Pasco, Polk and Northern Pinellas Counties Including:

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